Mind4Energy only processes the data that is necessary for our services (and / or the improvement of our services) and carefully handles that information. The collected data will not be transferred to third parties for commercial purposes.
Below you will read how your data is processed, where it is saved, what security techniques are used and for whom the data may be insightful.
This website is hosting by Amazon Web Services. Amazon Web Services processes personal data and metrics on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the overal use of the services. These are not personal data. Amazon Web Services has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Amazon Web Services is obliged to observe secrecy on the grounds of the agreement.
This website is using Sendgrid for email processing on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the overal use of the services. These are not personal data. Sendgrid has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Sendgrid is obliged to observe secrecy on the grounds of the agreement.
Your data is only used for the purpose of our services. This means that the purpose of the processing is always directly related to your assignment. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later stage - other than at your request – you will be explicitly asked for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is solely processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In such cases, Mind4Energy can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Your data is retained for as long as you are our client. This means that your customer profile will be saved until you explicitly request to suspend making use of our services . Upon your explicit request, we will consider this as a request to be forgotten. Nonetheless, to comply with the applicable administrative obligations, invoices containing your (personal) data must be retained, for as long as the applicable term runs. However, employees no longer will have access to your client profile or documents that may have been produced in connection with your assignment.
To comply with the applicable Belgian and European legislation, as a data subject, you have certain rights with regard to the personal data processed by or on behalf of us. Below you will find these rights explained as well as how you can invoke these rights.
In order to prevent abuse, copies of your data will only be sent to your known e-mailaddress. In the event that you wish to receive the data via another e-mailaddress or for example by post, you will be asked to identify yourself. We keep records of completed requests; in case of a request to be forgotten, we administer anonymous data. You will receive all copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
You have the right to look into the data that we process or have processed, that relates to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You have the right to have the data that we process or have processed, that relates to your person or that can be traced back to this, reviewed. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Restriction of processing
You have the right to limit the data that we process or have processed related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
You have the right to have the data that we process or have processed and that relates to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all information that we have processed or that has been processed by us, by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Mind4Energy. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide you with the data and then permanently discontinue the processing.
You also have the right not to be subjected to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.